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| Which Company Do You Use to Process My Online Payment? |
| We have chosen share-it! to process our payments. share-it! is an international e-commerce company with many years of experience in the USA, UK, Europe and Asia and are now part of Digital River.
Their high level of service has won them clients in over 150 countries. share-it! specialize in the sale of software over the internet, which means they understand our needs as a software house, as well as yours as a customer.
They share their many years of experience in selling software with us, so our partnership should give you the best possible customer service. If it doesn't, let us know immediately! |
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| How Secure is Your Online Payment System? |
| We use share-it! to process all our online payments and they use the highest security levels for their online payments. The VeriSign Certificate for SSL transactions delivers the highest security available today.
All data exchanged during the payment process is SSL-secured. share-it! servers support SSL Version 3 and 168-bit Triple DES encryption, and the RSA module and SSL sessions feature 1024-bit encryption.
In their own words, "share-it! leaves nothing to chance when it comes to security".
To find out more about share-it!, please visit their web site www.share-it.com. |
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| Which Credit Cards Do You Accept? |
| By using share-it! to process our payments, we are able to offer you many choices of payment to make your purchase.
You can use credit card, debit card, bank transfer, check, cash, or purchase orders/orders on account, including billing in various currencies. We accept Visa, MasterCard, EuroCard, American Express, Discover, JCB, Diners Club, Switch and Solo cards. |
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| What if there is a Problem With My Payment? |
| Please contact share-it! directly and they will be happy to help you with any query you might have, by visiting their web site at www.share-it.com.
If you created an account with share-it! when you placed your software order, you can login to your account and contact share-it! through there.
Experienced customer service specialists are available to help you by telephone, email, or fax, and speak English, French, German, Spanish, Italian, and Portuguese.
If you still have problems, please contact us and we will happily help you.
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| I Have a Problem With My Order, What Can I Do? |
| If you have not received your order or there has been a problem during any step of the purchasing process, please contact share-it! in the first instance, as soon as you can, so that they can help you. You can email, telephone or even fax their customer service team who will be happy to assist.
Should you have any problems in contacting share-it, please contact us immediately and we will do our best to help you find a satisfactory solution your problem. Our aim is to keep our customers happy - please tell us if we can do better, we always like to know how we can improve your experience of dealing with us. |
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| How Long Does it Take to Process My Payment? |
| Credit and debit card payments are authorized within just a few seconds, and you receive your software license key shortly afterwards via email. Or you can send a check to one of share-it!'s offices in the US or Europe, as well as wire transfer money to local bank accounts in your country. |
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